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Dynamics 365 Remote Assist (NCE)
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Dynamics 365 Remote Assist (NCE)
Dynamics 365 Remote Assist (NCE) is a cloud-based mixed reality solution from Microsoft, specifically designed for use in industry, technical support, and field service. The software enables technicians and experts to collaborate in real time by providing visual assistance through HoloLens or mobile devices.
With Dynamics 365 Remote Assist, companies can carry out complex maintenance, repair, or installation tasks more efficiently and cost-effectively without requiring experts to be physically on site. This optimizes service processes, reduces downtime, and makes better use of expert knowledge, regardless of employee location.
Real-time collaboration
- Live video calls with integrated mixed reality support
- Shared viewing and annotation of objects in the real environment
- Support for Microsoft HoloLens, iOS and Android devices
- Efficient collaboration between technicians and experts in real time
Communication and remote assistance
- Voice and video chat for direct communication between experts and technicians
- Visual sharing of instructions for quick problem-solving
- Session recording for later analysis and training
- Improved support quality through interactive remote assistance
Integration and data access
- Seamless integration with Microsoft Dynamics 365 and Microsoft 365 services
- Access technical documentation, work instructions, and checklists directly in the application
- Synchronization with enterprise systems to update service reports
- Enables consistent, up-to-date information for field service workers
Cloud-based platform
- Secure data storage and management in the Microsoft Azure cloud
- Scalability for businesses of any size
- Access from anywhere with an internet connection
- High availability and data protection through Microsoft cloud infrastructure
Mobile and mixed reality functionality
- Microsoft HoloLens support for immersive mixed reality experiences
- Mobile apps for smartphones and tablets for flexible use in the field
- Offline mode for limited use in areas with poor network coverage
- Enables flexible work from any location
System requirements for Dynamics 365 Remote Assist (NCE):
| Component | Requirement |
|---|---|
| Devices | Microsoft HoloLens 2 or compatible iOS (iOS 13.0+) and Android devices (Android 8.0+) |
| Operating system | Windows 10 (for HoloLens), iOS, Android |
| Internet connection | Broadband internet connection for optimal video and data transmission |
| Web browser | Current versions of Edge, Chrome, or Safari (for web access to portals) |
| Microsoft 365 | Microsoft 365 account with Dynamics 365 Remote Assist license required |
Dynamics 365 Remote Assist (NCE)
With Dynamics 365 Remote Assist (NCE), you can easily improve collaboration across your team in real time, regardless of where your employees are located. This innovative solution uses augmented reality to provide you with visual support and guidance right on site.
Activation is quick and easy: After your purchase, you’ll receive the license key immediately and can enter it right away to get started.
Dynamics 365 Remote Assist is designed for businesses that want to communicate and solve problems more efficiently. Whether for technical support or training, this software delivers real value and makes everyday work easier.
Benefit from faster solutions, improved teamwork, and increased productivity. Save valuable time and focus on the tasks that matter.
Get Dynamics 365 Remote Assist (NCE) now and discover how easy and effective modern collaboration can be!
Our pricing – fair, transparent & customer-focused
What goes into our prices? It’s simple: a well-thought-out system that offers you the best quality at fair prices. We rely on smart strategies, modern technology, and genuine partnerships.
Smart purchasing
With over 14 years of experience in international software trading and carefully combining volume licenses, we secure great purchasing advantages for ourselves – and for you.
No warehousing costs – no shipping costs
Because we work digitally, we eliminate all physical warehousing and logistics costs. We pass these savings directly on to you.
Direct from the manufacturer
Long-standing partnerships with manufacturers and distributors enable us to buy directly – with no middlemen and exclusive terms.
Prices that work for you
We adjust our prices according to region and currency – for fair terms, wherever you shop.
Automated processes
We use modern systems to automate many processes – from ordering to customer service. This saves time and money.
Less advertising – more trust
Instead of expensive advertising campaigns, we rely on recommendations from satisfied customers – that’s the best advertising for us.
Lean margins – lasting satisfaction
Our goal is to keep you satisfied for the long term. That’s why we operate with a lean profit margin and offer you consistently fair prices.
Security & quality – our promise to you
Verified original software
All products are checked and verified before shipping. You receive only genuine software in perfect condition.
Certified shop security
With buyer protection of up to €20,000 through Trusted Shops and EHI certification, we guarantee a secure shopping experience from your first click to checkout.
Our customer service team is always here to help with any questions or concerns – quickly, personally, and reliably.
